If you have a problem with your NEW LIVE equipment, remember that your first contact is the dealer who supplied the equipment. Contact him first.
Our team is still available to advise you or help you.
Frequently asked questions
Do you offer direct sales of medical equipment?
Our products are only offered for sale by health care providers or medical equipment retailers.
How do I get a NEW LIVE product?
By contacting your usual medical equipment retailer or the one nearest you.
How do I try a product?
By contacting your dealer directly or by contacting us by e-mail or telephone.
Who do I contact if I have a question about my order?
If you have any questions about your order, please contact the dealer from whom your NEW LIVE product was ordered.
Who should I contact if I have a problem with my NEW LIVE product?
If you have any questions or problems with a NEW LIVE product, please contact the dealer from whom the product was purchased. We are still available to help you if needed.
Where can I find data sheets and documentation about the Magix II?
All this information is available on the “MAGIX II CHAIR” page of our website.